MESSA is alerting members that imposters are calling and claiming they are from their health insurance company or a pharmacy working with MESSA. Here's the message MESSA recently sent out about how to handle these phone calls:
Alert: Scammers calling MESSA members
MESSA has been made aware that scammers are calling our members and asking them for personal information. These calls are fraudulent; MESSA never calls to solicit Social Security numbers from our members.
If a member receives one of these scam calls from someone claiming to be from MESSA, “your insurance company,” or a pharmacy working with MESSA, members are asked to hang up immediately and call our Member Service Center at 800-336-0013 to report it.
The Michigan Attorney General’s Office reports that these types of “imposter” scams are on the rise, and has provided some tips to help protect your identity.